Heartlands User Forums
We organised five User Forums for Heartlands, the regeneration project in Cornwall we work for as Inclusive Design facilitators all year in 2008, together with Yanki Lee of the Helen Hamlyn Centre at...
View ArticleGlobal Design Research Network
As many clients have asked us for research that covers local situations in many different countries, we thought that it would be good to formalize our network of design researchers around the world....
View ArticleLeiden University
To prepare a successful open day event for future students, the University of Leiden wanted to explore the expectations and information needs of high school students. Together with three young...
View ArticleHCI informing Service Design, and visa versa
Paper by Geke van Dijk. Presented at the workshop Service Design, during the conference HCI2008 in Liverpool (2-5 September 2008). (PDF, 336 kb) No related posts.
View ArticleNew office in Amsterdam
This summer we have moved into a new office in Amsterdam. The office at the Brouwersgracht was getting a bit too small for all the projects and meetings we are involved in. Our partner Spunk, with whom...
View ArticleNew office in London
We have recently moved to a new office space in London. We really wanted some more space, and so did Radarstation. And since we are working together more and more on projects these days, as The Global...
View ArticleService Design Netwerk Nederland
Together with some other Service Design pioneers in The Netherlands*, we have this summer initiated the Service Design network Netherlands. Apart from being an excuse to regularly meet up and spent a...
View ArticleService Design Lab
During the Picnic cross-media conference in Amsterdam (24-26 september 2008) we have hosted a Service Design Lab. In a 4-hour workshop program 30 the participants worked in sub-groups on new ideas for...
View ArticleProjectors hanging around and gossiping
I came across this group of overhead projectors while visiting the University of Liverpool for the Human-Computer Interaction conference in September. It struck me that they look like a bunch of...
View ArticleService Design Lab at PICNIC08
STBY initiated the first activity of Service Design Netwerk Nederland during PICNIC08, the international crossmedia conference in Amsterdam, and now also New York. We launched our Dutch service design...
View ArticleDesign Research for Service Innovation
Our creative research projects connect organisations with the lives and experiences of their customers. This helps our clients to innovate their service offering, making it more valuable for both their...
View ArticleInclude 2007
From 1 to 4 April the RCA hosted the Include 2007 conference, organised by the Helen Hamlyn Centre. About 150 people from all over the world gathered to present and discuss inclusive design projects....
View ArticleFour Corners of London
The exhibition Four Corners presents a series of interesting multi-media portraits of people living in East, West, North and South London. The portraits are made by the local residents showing their...
View ArticleCritical Design
The exhibition Designing Critical Design in Z33  (Hasselt, Belgium) gives an excellent overview of the works by Jurgen Bey, Martí Guixé and Anthony Dunne & Fiona Raby. They all produce works...
View ArticleBeing Here
On 11 April Caroline Nevejan successfully defended her PhD dissertation at the University of Amsterdam. She is a good friend of ours and we are really proud of her. The title of her dissertation is...
View ArticleBook Launch
 On 25 April the book Uncommon Ground: Creative Encounters between Sectors and Disciplines will be launched in Cambridge during the Enter_Unknown Territories festival. The following day (Thursday 26...
View ArticlePick n Mix: Consumers combining electronic and conventional service channels
by Geke van Dijk, Shailey Minocha and Angus Laing. Published in a special issue of the journal Interacting With Computers, Volume 19, Issue 1, Elsevier, 2006. (PDF, 540 KB)
View ArticleMorals, Ethics, Meaning and Quality
A few talks I attended in recent weeks have  helped me in thinking about issues I had been struggling with. The first talk was by Anne Galloway, who gave an excellent key note speech at the...
View ArticleEnter_Unkown Territories
We just visited the  festival and conference Enter_Unknown Territories for new technology art that took place from 25 to 29 April 2007 in Cambridge. Various artists and media activists/inventors...
View ArticleSoapboxes in cyberspace
On 15 May the third session of the Innovation Forum, organised by Nico MacDonald, was hosted in th Guardian Newsroom in London. The topic for the evening was ‘Soapboxes in cyberspace’. The...
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